FM Outsource

Build better relationships with your customers.

Company details

ok DESCRIPTION

FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.

ADDRESS HQ

Bury, United Kingdom

COMPANY NAME

FM Outsource

CREATION DATE

2012

INDUSTRY

Management Consulting

SPECIALITIES

Cost-per-contact commercial model, Quality, Digital and Traditional, Chatbots, Artificial intelligence

Top FM Outsource Employees

Carly Griffiths

FM Outsource

Manchester, United Kingdom

+1 c***@fmoutsource.com

+1 +44 3***

Employee contacts

FULL NAMESJOB DESCRIPTIONCOMPANYLOCATIONEMAILPHONE NO
Carly GriffithsHead of PeopleFM OutsourceManchester, United Kingdomc***@fmoutsource.com+44 3***

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Frequently Asked Questions

How many employees does FM Outsource have?

FM Outsource has 122 employees.

When was FM Outsource founded?

FM Outsource was founded in 2012.

How many followers does FM Outsource have on LinkedIn?

FM Outsource's LinkedIn page currently has 1088 followers.

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