Charlie Whitehead

kaspr profile icon Head Of Global Service Desk Operational Excellence kaspr company icon Computacenter

Profile details Coworkers Related profiles

Profile details

kaspr job icon JOB TITLE

Head Of Global Service Desk Operational Excellence

kaspr compan icon COMPANY NAME

Computacenter

kaspr address icon LOCATION

United Kingdom

kaspr experience icon EXPERIENCES

Computacenter

Head Of Global Service Desk Operational Excellence

kaspr address icon Birmingham, United Kingdom

December 2021 - Present

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 17,000 people worldwide. We are strongly recommended by customers for the way we help them achieve their goals and are the preferred route to market for technology providers. We are proud of the working environment that we have created; where people want to join us and stay with us. We have a fantastic reputation within the industry and offer the perfect place for you to learn, earn and have fun.

Customer Experience Consultant

March 2021 - December 2021

Blue Chip

Service Delivery Manager

kaspr address icon Bedford, United Kingdom

November 2019 - March 2021

TSYS Managed Services EMEA

Operations Manager

kaspr address icon United Kingdom

March 2019 - November 2019

Computacenter

Head Of Global Service Desk Operational Excellence

kaspr address icon Birmingham, United Kingdom

December 2021 - Present

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 17,000 people worldwide. We are strongly recommended by customers for the way we help them achieve their goals and are the preferred route to market for technology providers. We are proud of the working environment that we have created; where people want to join us and stay with us. We have a fantastic reputation within the industry and offer the perfect place for you to learn, earn and have fun.

Customer Experience Consultant

kaspr address icon

March 2021 - December 2021

Blue Chip

Service Delivery Manager

kaspr address icon Bedford, United Kingdom

November 2019 - March 2021

TSYS Managed Services EMEA

Operations Manager

kaspr address icon United Kingdom

March 2019 - November 2019

Computacenter

Service Manager

kaspr address icon Milton Keynes, United Kingdom

April 2018 - March 2019

Operations Manager

kaspr address icon

June 2017 - June 2018

Team Leader

kaspr address icon

May 2013 - June 2017

Konecta UK

Assistant Operations Manager

kaspr address icon

January 2013 - May 2013

Team Manager

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August 2010 - January 2013

Customer Service Advisor

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October 2008 - August 2010

Show more experiences

Contact information

Charlie Whitehead

Head Of Global Service Desk Operational Excellence

kaspr email icon

1 EMAIL(S)

c***@computacenter.com

kaspr phone icon

4 PHONE NUMBER(S)

+44 9***

+44 7***

+44 0***

View coworkers

Head Of Global Service Desk Operational Excellence

Computacenter

United Kingdom

c***@computacenter.com

+44 *** +4

Team Leader - Vendor Business Support

Computacenter

United Kingdom

j***@computacenter.com

+44 *** +4

Head of Group HR Operations

Computacenter

Hatfield, United Kingdom

v***@computacenter.com

+44 *** +4

Partner Management

Computacenter

St Albans, United Kingdom

l***@computacenter.com

+44 *** +4

Coworkers

FULL NAMESJOB DESCRIPTIONCOMPANYLOCATIONEMAILPHONE NO.
Charlie WhiteheadHead Of Global Service Desk Operational ExcellenceComputacenterUnited Kingdomc***@computacenter.com+44 ***
Jocelyn HawkinsTeam Leader - Vendor Business SupportComputacenterUnited Kingdomj***@computacenter.com+44 ***
Vinny LalliHead of Group HR OperationsComputacenterHatfield, United Kingdomv***@computacenter.com+44 ***
Lea KovacevicPartner ManagementComputacenterSt Albans, United Kingdoml***@computacenter.com+44 ***
View all employees

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