CONTACT CENTER LOYALTY SUPERVISOR, GLOBAL DIGITAL SALES & MARKETING

De Mallorca, Spain

February 2019 - Present

Founded in 1956 in Mallorca (Spain), Meliá Hotels International operates more than 390 hotels throughout more than 40 countries, under the brands Gran Meliá Hotels & Resorts, Paradisus by Meliá, ME by Meliá, Meliá Hotels & Resorts, INNSiDE by Meliá, Sol by Meliá and TRYP by Wyndham. The Company is the global leader in resort hotels, while also leveraging its experience to consolidate the growing segment of the leisure-inspired urban market. The strategic focus on international growth has allowed Meliá Hotels International to be the first Spanish hotel company with presence in key markets such as China, Middle East or the U.S., as well as maintaining its leadership in traditional markets such as Europe, Latin America or the Caribbean. Its commitment to responsible tourism has led the Group to become the most sustainable hotel company in the world, according to RobecoSam, the investment company to produce the Dow Jones Sustainability Index. Meliá Hotels International is also included in the IBEX 35 Spanish stock market index and it is the Spanish Hotel leader in Corporate Reputation according to Merco Ranking.

CONTACT CENTER LOYALTY COORDINATOR, GLOBAL DIGITAL SALES & MARKETING

Spain

June 2017 - February 2019

CONTACT CENTER LOYALTY AGENT, GLOBAL DIGITAL SALES & MARKETING

Spain

September 2014 - June 2017