Operations Manager

United States

June 2022 - Present

NQA is a leading global certification body, respected for providing flexible and supportive certification and training services that are technically advanced and meet the needs of organizations in all industries, no matter the size. With over 30 years’ experience, third party accreditation with UKAS/ANAB and 50,000 certificates issued in over 90 countries; NQA (part of NTS) aims to provide the best customer experience by offering expert advice to help you to never stop improving! We make sure these improvements continue year in, year out. We do this by providing accredited certification, training and technical support for the management of: - COVID SECURE Guideline Verification (UK only) - Quality (ISO 9001) - Environment (ISO 14001) - Health & Safety (OHSAS 18001/ISO 45001) - Information Security (ISO 27001, ISO 27701, ISO 27017, CMMC) - Business Continuity (ISO 22301) - Medical Devices (ISO 13485) - Asset Management (ISO 55001) - Food Safety (ISO 22000, FSSC 22000, HACCP) - Energy (ISO 50001) - Automotive (IATF 16949) - Aerospace (AS9100, AS9110, AS9120, AS6081) We've been working in partnership with our clients for over 30 years to help them achieve their business objectives. We would love to hear from you… visit our website for more info or to get in touch.

International Liaison Officer

Luton, United Kingdom

August 2020 - June 2022

Client Executive

June 2018 - August 2020

Team Leader

April 2017 - May 2018

Customer Service Advisor

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October 2015 - April 2017

Customer Service Agent

Houghton Regis, United Kingdom

April 2015 - October 2015

Customer Service Advisor

Luton, United Kingdom

March 2014 - March 2015

Membership Advisor

Luton, United Kingdom

September 2013 - March 2014

Customer Service Advisor

Luton, United Kingdom

September 2012 - September 2013