Senior Manager (OSS Engineering)

London, United Kingdom

January 2023 - Present

Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, Dutch and Spanish business markets. It is AIM listed and employs 1300 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience. Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. In the Netherlands, Gamma owns Dean One, a rapidly-growing telecom and internet provider supplying VoIP, Mobile and Broadband services via 600+ channel partners. The other Dutch business units are Nimsys, an ICT specialist for workspaces and multi-tenancy buildings as well as Schiphol Connect, the telecom and internet provider at Schiphol Airport in the Netherlands. VozTelecom is a cloud communications service provider in Spain, primarily focused on the SME market. Headquartered in Barcelona, with offices in Sevilla, San Sebastián and Tétouan (Morocco), VozTelecom is one of the leading SIP Trunk and cloud PBX providers, offering fixed and mobile communications bundled with Internet access and cloud PBX. Gamma is expanding its UCaaS presence in Europe and has a desire to grow its family of businesses with a focus on digital automation, delivering Gamma-powered services to SME customers largely via a network of channel partners.

Head of IT

Manchester, United Kingdom

November 2018 - January 2023

Head of Infrastructure

July 2015 - November 2018

Senior Support Technician

January 2015 - July 2015

Support Technician

July 2013 - January 2015

System Engineer

London, United Kingdom

September 2011 - July 2013