Profile details

kaspr job icon JOB TITLE

Head of cx

kaspr compan icon COMPANY NAME

Rexel

kaspr address icon LOCATION

Paris, France

kaspr experience icon EXPERIENCES

Rexel

Head of cx

kaspr address icon Paris, France

- Present

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services and solutions in the field of technical supply, automation and energy management. Rexel operates through a network of some 2,000 branches in 26 countries, with nearly 27,000 employees. The Group’s sales were €13.74 billion in 2019. On February 2017, Rexel announced an update on its strategy : “More customers and more SKUs” offering a comprehensive strategic roadmap for profitable growth and value creation, based on three priorities: - Accelerate organic growth; - Increase selectivity in capital allocation and strengthen financial structure; and - Improve operational and financial performance. Over the medium-term, Rexel aims to be a company that: - Is more focused in terms of geographies and market segments, - Structurally generates sales growth above that of the market, - Is more profitable, - Boasts a stronger financial structure, allowing greater flexibility, - Rests on strengthened and committed teams, - Creates value for its stakeholders. €13.74 billion: 2018 sales 26 countries 2,000 branches 27,000 employees

BearingPoint

Manager digital & strategy

June 2017 - May 2021

Epsilon

Consultant digital & strategy

June 2011 - May 2017

Rexel

Head of cx

kaspr address icon Paris, France

- Present

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services and solutions in the field of technical supply, automation and energy management. Rexel operates through a network of some 2,000 branches in 26 countries, with nearly 27,000 employees. The Group’s sales were €13.74 billion in 2019. On February 2017, Rexel announced an update on its strategy : “More customers and more SKUs” offering a comprehensive strategic roadmap for profitable growth and value creation, based on three priorities: - Accelerate organic growth; - Increase selectivity in capital allocation and strengthen financial structure; and - Improve operational and financial performance. Over the medium-term, Rexel aims to be a company that: - Is more focused in terms of geographies and market segments, - Structurally generates sales growth above that of the market, - Is more profitable, - Boasts a stronger financial structure, allowing greater flexibility, - Rests on strengthened and committed teams, - Creates value for its stakeholders. €13.74 billion: 2018 sales 26 countries 2,000 branches 27,000 employees

BearingPoint

Manager digital & strategy

kaspr address icon

June 2017 - May 2021

Epsilon

Consultant digital & strategy

kaspr address icon

June 2011 - May 2017

Contact information

François Gauduffe

Head of cx

kaspr email icon

1 EMAIL(S)

f***@rexel.com

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1 PHONE NUMBER(S)

+33 6***

View coworkers

Sustainable Transformation Lead @Rexel Group

Rexel

Paris, France

a***@rexel.com

+33 ***

Head of cx

Rexel

Paris, France

f***@rexel.com

+33 ***

Coworkers

FULL NAMESJOB DESCRIPTIONCOMPANYLOCATIONEMAILPHONE NO.
Anne-Charlotte PoixSustainable Transformation Lead @Rexel GroupRexelParis, Francea***@rexel.com+33 ***
François GauduffeHead of cxRexelParis, Francef***@rexel.com+33 ***

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