Retail Service Manager

London, United Kingdom

June 2022 - Present

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to service the needs and aspirations of our customers, to create new stories and bring moments of delight. Whoever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy and care. #togetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Concession Boutique Manager - Selfridges

London, United Kingdom

December 2019 - May 2022

Sales And Service Manager - Global Flagship

April 2019 - December 2019

Topshop Brand Manager, Global Flagship

London, United Kingdom

March 2017 - April 2019

Deputy Brand Manager Own Buy Clothing

October 2014 - March 2017

Deputy Brand Manager Concession Clothing

September 2012 - January 2014

Supervisor

London, United Kingdom

September 2011 - September 2012