Customer Communications Manager

Manchester, United Kingdom

July 2022 - Present

Bruntwood is a business led by one purpose: Creating Thriving Cities. Our deep connection with the cities we work in sets us apart. Over more than forty years, everything we have achieved has been with this purpose in mind. Our purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group. We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Bruntwood SciTech creates environments and ecosystems that enable companies in the science and technology sector to form, collaborate, scale and grow. We provide high-quality office space, high specification labs, a range of scientific services and a bespoke programme of business support that helps customers gain access to finance, talent, markets and mentorship at every stage of their business lifecycle. Bruntwood Works creates workspace environments that help businesses thrive. We own, let and manage over 100 buildings across Manchester, Cheshire, Leeds, Liverpool and Birmingham, with outstanding workspaces ranging from co-working spaces and meeting rooms through to fully serviced offices and corporate headquarters. We are a proud Member of the Greater Manchester Good Employment Charter, committed to making a difference in our employees’ lives by continually elevating employment standards in the key characteristics covered in the Charter: secure work, flexible work, real living wage, engagement and voice, recruitment, people management, and health and wellbeing.

Customer Continuous Improvements Exec

May 2017 - July 2022