Customer Care Operations Manager

York, United Kingdom

August 2022 - Present

Since 1972, Persimmon Homes has been creating new homes for sale across the UK. Today, as one of the country’s most successful housebuilders, we have around 400 new build developments in towns and cities, coast and country. Persimmon Plc is the holding company for the Persimmon Group, listed on the London Stock Exchange and a constituent of the FTSE 100 Index. From a Group headquarters in York, Persimmon operates 31 regional businesses across Britain, trading under the brands of Persimmon Homes, Charles Church and Westbury Partnerships. We also own the Space4 timber frame manufacturer, the Brickworks factory and FibreNest, an ultra-fast full fibre to the home broadband service which ensures customers can be connected to the internet from the day they move into their new home. More than 4,900 people work for the Persimmon Group, and we actively recruit apprentices and trainees in all areas of the business, supporting our growth and creating hundreds of new jobs in the trades, sales and technical roles. We create more than 16,000 new homes a year, all designed and built to meet the requirements of a modern buyer. Our expert architects and planning teams work hard alongside local authorities to deliver sustainable new neighbourhoods, with the schools, shops, transport, leisure and health facilities needed by residents. That investment in communities extends to the work of the Persimmon Charitable Foundation. Every month we make 64 donations of up to £1,000 through our Community Champions scheme, which aims to support the voluntary groups and charities working to improve the lives of local people. As an official partner of Team GB, we're supporting British athletes in the run up to Tokyo 2020 and beyond! Our Building Futures initiative will see £1million handed to organisations helping young people to participate in sport, excel in education and the arts, or providing vital health and wellbeing services.

Assistant Site Manager

Basingstoke, United Kingdom

January 2017 - September 2018

Managing Director

United Kingdom

April 2004 - August 2016

Director

United Kingdom

January 1997 - December 2003