Customer Service Manager

Wirral, United Kingdom

July 2008 - Present

B&M Waste Services are an award winning, North-West based waste management company providing local and national waste collection, recycling and disposal services. With a team of over 200 employees and over 65 years experience, we are dedicated to supporting our customers meet their environmental and operational targets. We work in partnership with our customers to develop tailored total waste management solutions to save them money, as well as improve environmental performance. We offer solutions for a wide range of waste streams, including hazardous, clinical, offensive, food and wet waste. From internal recycling containers to FELs, skips, balers, compactors and confidential data destruction; our range of equipment and services ensures that we tailor your service to meet your unique needs. With zero waste to landfill our ethos, we utilise the latest technological advancements to re-use and recycle materials wherever possible, sending any remaining residual waste to a combined heat and power station to generate green energy. The quality of our business is assured by the attainment of ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health & Safety) accreditation's. B&M is a Carbon Neutral company with a proven record of working with Facilities Management organisations.

Customer Service Team Lead

Manchester, United Kingdom

July 2008 - August 2022