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Melanie Birch
Operations Transformation Director 
Royal Mail
Profile details
JOB TITLE
Operations Transformation Director
COMPANY NAME
Royal Mail
LOCATION
Blackwater, United Kingdom
EXPERIENCES
Royal Mail
Operations Transformation Director
London, United Kingdom
November 2022 - Present
At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As a FTSE 100 organisation we are focused on being recognised as the best delivery company in the UK and across Europe.
British Airways
Director of Heathrow
March 2020 - October 2022
Head of Employee Relations
June 2016 - February 2020
Head of Eurofleet Cabin Crew
June 2014 - May 2016
Head of Heathrow Customer Service
January 2012 - May 2014
Head of Heathrow Resource Planning
January 2009 - January 2012
Customer Service and Industrial Relations Manager
January 2004 - January 2009
Resource Planning Manager
January 1999 - January 2004
Contract Catering Executive
January 1998 - January 1999
Catering Graduate Scheme
London, United Kingdom
September 1996 - January 1998
Contact information
Melanie Birch
Operations Transformation Director
1 EMAIL(S)
m***@royalmail.com
3 PHONE NUMBER(S)
+44 4***
+44 4***
+44 9***
View coworkers
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s***@royalmail.com
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