Profile details

kaspr job icon JOB TITLE

Head Of Customer Service

kaspr compan icon COMPANY NAME

Agilisys

kaspr address icon LOCATION

Canterbury, United Kingdom

kaspr experience icon EXPERIENCES

Agilisys

Head Of Customer Service

kaspr address icon London, United Kingdom

August 2018 - Present

Agilisys, an employee owned organisation, is one of the UK’s fastest growing and innovative cloud and digital transformation specialists, enabling organisations to adopt technologies, platforms and processes that promote new ways of working. An established partner for both the public and private sector for nearly two decades, we have earned a strong reputation and hold deep domain expertise delivering change and innovation, particularly within local and central government.

NewDay

Senior Manager Supplier Performance

kaspr address icon London, United Kingdom

August 2017 - August 2018

DOVETAIL SERVICES (UK) LIMITED

Contact Center Manager

kaspr address icon United Kingdom

November 2015 - July 2017

Agilisys

Head Of Customer Service

kaspr address icon London, United Kingdom

August 2018 - Present

Agilisys, an employee owned organisation, is one of the UK’s fastest growing and innovative cloud and digital transformation specialists, enabling organisations to adopt technologies, platforms and processes that promote new ways of working. An established partner for both the public and private sector for nearly two decades, we have earned a strong reputation and hold deep domain expertise delivering change and innovation, particularly within local and central government.

NewDay

Senior Manager Supplier Performance

kaspr address icon London, United Kingdom

August 2017 - August 2018

DOVETAIL SERVICES (UK) LIMITED

Contact Center Manager

kaspr address icon United Kingdom

November 2015 - July 2017

Serco

Operations Manager

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April 2014 - November 2015

Performance & Helpdesk Manager

kaspr address icon Kent, United Kingdom

October 2012 - November 2015

Capita

Service Performance Manager

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October 2006 - September 2012

GE Capital

Duty Manager

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January 2000 - January 2007

GE

Duty Manager

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January 1999 - January 2007

GE Money

Collections Duty Manager

kaspr address icon

January 2002 - January 2006

Standard Bank Group

Team Manager Telephone Banking

kaspr address icon City of Johannesburg, South Africa

January 1995 - September 1999

Show more experiences

Contact information

Michael Desmet

Head Of Customer Service

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1 EMAIL(S)

m***@agilisys.co.uk

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1 PHONE NUMBER(S)

+44 4***

View coworkers

Performance Manager

Agilisys

Maidstone, United Kingdom

m***@agilisys.co.uk

+44 ***

Head Of Customer Service

Agilisys

Canterbury, United Kingdom

m***@agilisys.co.uk

+44 ***

Coworkers

FULL NAMESJOB DESCRIPTIONCOMPANYLOCATIONEMAILPHONE NO.
Monique BrownPerformance ManagerAgilisysMaidstone, United Kingdomm***@agilisys.co.uk+44 ***
Michael DesmetHead Of Customer ServiceAgilisysCanterbury, United Kingdomm***@agilisys.co.uk+44 ***

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