Contact Centre Team Leader

Petersfield, United Kingdom

April 2015 - Present

Moneybarn provides responsible car finance to those who have been unable to obtain credit from mainstream lenders. We’re part of the Moneybarn Group, a financial services provider, and have delivered consumer motor finance since 1992. We pride ourselves on our honest and straightforward approach, fast and friendly service, and our excellent industry reputation. We are the largest operator in our market and have thousands of satisfied customers. Our experienced staff, rigorous business standards and financial stability have helped us to become the leader within our industry. We pride ourselves on being a progressive organisation and are at the forefront of the development and implementation of industry best practice. We are a company that views fairness and honesty as core to our business. As such, whilst we strictly adhere to all relevant guidance and regulations, we see this as a minimum benchmark and actively look to ways we can implement further safeguards and good practice. This is evidenced by being the first motor finance company ever to be awarded the Trading Standards ‘Buy with Confidence’ certification and by our active role in the Finance and Leasing Association. We are passionate about servicing a market often ignored by mainstream lenders. Whilst all our lending decisions are based on a clear set of rules that mean we always lend responsibly, we believe that our customers deserve the same access to finance and levels of service as other consumer.