Supported Housing Manager

Billericay Billericay, United Kingdom

February 2017 - Present

Swan Housing Association was first formed in 1994 and provides high-quality and affordable homes to rent and buy. Today, we operate in Essex and East London and locally manage over 11,000 homes, with plans in place to deliver over 1,000 new homes as part of an ambitious three year strategy. At Swan, we are committed to growth and innovation in delivering excellent services. We are one of the UK's leading regeneration housing associations and boast a host of award-winning schemes. Efficient and enterprising, we deliver new, high quality housing across all tenures. Under NU living, our in-house developer, we are building homes that are environmentally, socially and economically sustainable. Not least among its innovative projects is high quality modular housing built in our own factory under our NU build brand. This commercial acumen means that generated income produces gift aid to make a real difference to local communities in the provision of affordable homes, care and support. Swan has been recognised as one of the Top 100 Not for Profit companies to work for in the UK by the Sunday Times and we have now been awarded the What House? Housing Association of the Year Award 2017. Swan’s mission is to “deliver effective services, enterprising solutions and exemplary homes and communities" whilst continuing to provide excellent housing services that meet the challenging needs of the communities of East London and Essex, delivering neighbourhoods that are healthy, vibrant and sustainable. The Swan Group also incorporates: • NU living in- house property developer • NU build modular housing factory • Swan Care and Support Services • Hera Management Services

Contract and Compliance Manager

March 2009 - February 2017

Rent Income Administrator

August 2007 - March 2009

Administration Assistant

September 2006 - August 2007

Customer Advisor

Upminster, United Kingdom

January 2001 - September 2006