Client Care Director

Manchester, United Kingdom

January 2023 - Present

As the world’s leading audio branding agency, PHMG gives businesses a sound to make their brand sing. We’re proud to work with 36,000 clients in 39 countries across the globe – including the likes of Samsung, Audi, Adidas and Coca Cola, and thousands of SMEs in every sector of the global market. Our inspiring audio productions blend creative copy, world-class voice artistry and an exclusive Brand-Sound-Track™ - a custom composition that’s created to reflect the distinct personality of the company. Together, these three elements showcase a business’ distinct brand identity in sound, working to connect with the customer in an engaging, memorable and emotive way. And no matter where it’s played – online, on-site or over the phone – it becomes synonymous with the first class service of the business. PHMG is a company that’s dedicated to its clients. Our expert team of Audio Brand Directors and Account Managers deliver consultation and support at every stage of the journey. As member of the Institute of Customer Service, we also take part in an in-depth customer survey – proudly earning an outstanding overall satisfaction rate of 98.5%.

Head of Department

London, United Kingdom

July 2021 - November 2022

Resident Liaison & Digital Transformation Officer

Stockport, United Kingdom

February 2021 - July 2021

Small Business Owner

Greater Manchester, United Kingdom

October 2018 - July 2021

IT Technician

Stockport, United Kingdom

August 2020 - December 2020

Expert

The Trafford Centre, United Kingdom

September 2015 - September 2018