Marketing and Customer Manager

Newport Pagnell, United Kingdom

November 2020 - Present

Welcome Break is one of the largest motorway service operators in the UK and has led the revolution in changing the motorway service sector. We've been around for 60 years and are now in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Waitrose, Starbucks, Subway, KFC, Ramada, Days Inn and Burger King to name a few in a friendly and relaxing environment. Our business is about people, the 80 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide. Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right! Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.

Senior Marketing & PR Manager

August 2019 - November 2020

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June 2018 - February 2020

Senior Marketing Executive

June 2017 - June 2018

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